Our Policies:
Strolling in Style is proud to be the stroller industry leader in product knowledge and support. As a family owned and operated business, we are also dedicated to providing our customers the best service possible. We want to sell you the right stroller, which will meet your needs and expectations for years to come. We invite you to put these promises to the test. Feel free to email us at [email protected] or call us at (877) 9-STROLL.

Shipping Prices:
We offer FREE shipping for orders over $99 within the continental United States. Shipping and handling for all other orders will be charged at a flat rate of $10.

General Shipping Time:
Our in stock inventory generally ships within two business days from the time of purchase. Usually, our website will reflect whether an item is out of stock or on backorder. In the event that an ordered item is out of stock or on backorder, and therefore cannot ship within our usual time frame, we will send an email notice that provides an estimated shipping time. If you are concerned about a shipment reaching you within a specific time frame, we strongly suggest that you contact us at [email protected] placing your order to discuss your specific needs.

International Shipping:
We are happy to offer international shipping to APO and FPO addresses for many of our items, although not all items are available for international sale. General shipping times do not apply, although we will do our best to expedite. These packages will be shipped for an additional fee via USPS Priority Mail for faster service. The additional fee may vary depending on the destination of shipment. Please contact us at [email protected] for a shipping quote. All taxes and duties are the responsibility of the customer upon receipt. Please contact your local customs office with any questions related to customs or duty fees. Because certain oversized packages cannot be shipped via USPS, we suggest contacting us before ordering.

Warranty Policy:
All new strollers are covered by a manufacturer warranty. In the event that you receive a broken or defective stroller, we ask that you contact us immediately at [email protected]. We will gladly work with you to resolve any issues. If replacement parts are required, they will gladly be shipped at the expense of Strolling in Style. If a package arrives in damaged condition with a damaged product inside, please DO NOT REFUSE delivery and DO NOT THROW AWAY THE BOX! The shipping carrier will need to inspect the damaged box and/or goods along with any packing materials.

User Breakage:
We want to provide you with excellent customer support throughout the life of your product. We are here for you if/when you experience any user breakage or wear and tear. If your product is still under its manufacturer warranty, we will be happy to help you work with the manufacturer toward resolving your issue. If you have any questions about a particular manufacturer’s warranty terms and conditions, please feel free to contact us.

Price Match Policy:
We will meet or beat any authorized price you might find offered by another authorized dealer. The product must currently be in stock. This policy does not apply to closeouts, limited retail offers, liquidations or auctions.

Return Policy:
We will accept returns on all brand new items, in the original packaging and condition, including original box, packages, manuals and paperwork, within 30 days of purchase. Strolling in Style reserves the exclusive right to determine the condition of any product being requested for return. Strolling in Style will charge a 20% restocking fee on all returns in addition to any shipping fees paid by Strolling in Style as part of the original purchase transaction. The customer is responsible for the cost of return shipping. We do not accept returns on any car seats or used strollers. In the event a return is sought, please contact us at [email protected] for a return authorization number. We reserve the right to refuse any return submitted without a return authorization number. Once the item is returned to us in its original and unused condition, we will refund you in full less the fees mentioned above.

Payment Policy:
We accept MasterCard, Visa, American Express, Discover and PayPal. Our website is secure, and you should feel comfortable conducting ecommerce with us. We are also happy to take your order over the phone. Please call us at (877) 9-STROLL.