If we don’t sell it, you don’t want it. At Strolling in Style we provide superior product knowledge and product support to each and every one of our customers. We appreciate the trust you’ve placed in us by choosing to do business with us, and we understand the expectations that come with investment in a quality stroller. We will only sell a stroller if we have faith in its quality and performance. That means we must have a superior understanding of a product before we offer it to our trusting customers. The unique hands-on experience we have gained through operating the Stroller Doctor makes our product expertise second to none. We know what specifications and technical features make a quality stroller, and we also know a poorly manufactured one when we see it. We keep a detailed record of every stroller repair performed, whether it is a manufacturing defect, design flaw, material failure or user breakage, and then use that product information to guide Strolling in Style in selecting which strollers to sell. The practicality and function of a stroller is one of the most important considerations in making a selection. We also encourage our customers to provide us specific feedback about their product experience, and how well its performance met their needs and expectations. A quality stroller needs more than just nice styling. It should be easy to handle, simple to operate and enjoyable to push. Although a certain stroller brand or model may be popular, it isn’t necessarily a good product. Trust us, if we don’t sell it, you don’t want it!

Smart shoppers will occasionally encounter prices on the Internet below manufacturer established pricing. Consumers should beware of such offers. Unfortunately, there are many illegitimate vendors who have made their way into the online stroller market. Our sister business, The Stroller Doctor, regularly encounters online shoppers who have been burned by dealing with unauthorized retailers just to save a buck. Grey-market and knock-off products are everywhere. After thinking that they’re getting a good deal, many customers end up receiving products that are in some way used, damaged, defective or irregular. Others receive merchandise that has sat in a warehouse for several years. These things happen when large retailers liquidate their broken, returned, display and out-of-date merchandise to third-parties who perform cover-up repairs and/or repackaging and then try to resell the products as new. High quality stroller manufacturers are now providing longer warranties to consumers, with some even offering coverage for the lifetime of the product. Warranty repairs and replacements involve a significant expense to the company, and manufacturers are certain to void a warranty where the stroller was not sold by an authorized retailer according to established guidelines, including pricing. We know this because The Stroller Doctor works closely with many of the largest brands in the industry. Serial numbering and warranty registration protocols allow a manufacturer to determine when, where and through whom a product was placed into the market. Typically, authorization for a warranty repair will require presentation of a purchase receipt in addition to the stroller’s individual ID number. Some manufacturers will then audit a record of the transaction from the retailer. If things don’t match up, you can count on having to out-of-pocket the cost of your repair. Our low price guaranty policy is to match any authorized price offered by any authorized retailer. Strolling in Style customers can purchase with confidence knowing they are getting a brand new product at the lowest manufacturer established price, and that the warranty will be valid without question.

“You get what you pay for” is a saying that certainly holds true in the stroller industry. The use of high-quality materials, designs and manufacturing processes are used to create durable products with superior functionality. Many people are now investing in the purchase of a good stroller, with the intention of using it for as long as they have children needing to be pushed around. With the strollers we sell, that is a reasonable expectation. However, it must be remembered that like any other product that is expected to keep on performing, a measure of care and maintenance must be given. Keeping a stroller clean and well lubricated is crucial to a stroller’s durability. Customers who shop at Strolling in Style can purchase with the confidence that The Stroller Doctor will be here to help maintain their product when needed. That’s important, considering that with most strollers more that 80% of the expected usage life lies beyond the manufacturer’s warranty. The fact that we also have maintenance and repair services to offer makes us different from every other stroller retailer out there. If your product needs support, we’ll do more than just hand you the manufacturer’s phone number.

Because the needs of every user are different, there is no “best” stroller. Unlike other retailers, we don’t steer customers just to make a sale. At Strolling in Style, we take the time to listen to our customers as they explain the performance and functionality they require from their stroller. Some folks are looking for a high-performance product to suit their active lifestyle, while others need something light-weight and compact to use on the go. Once we get an idea of what our customer is looking for, we then provide a display of strollers that meet their description. Our expertise allows us to compare and contrast all of the customers’ stroller options. We want our customers to be fully informed before making their selection. At Strolling in Style you can purchase with the confidence that you are getting the right product to suit your needs.